Helping customers with their issues can be frustrating when you’re fielding the same questions every day, instead of tackling more serious concerns.
You need a tool that automates your online customer service across popular channels, letting your live agents resolve bigger tickets.
Support Board automates your customer support with AI-powered bots and a chat system optimized for conversational marketing.
Support Board is a user-friendly platform that lets you interact with your customers across multiple channels and manage conversation threads.
You can create standardized responses for common issues, resolving customer problems in way less time.
With file uploads, text formatting, and over 3,000 emojis to choose from, you can even craft personalized replies using the message editor.
You also have access to a multilingual knowledge base that helps your live agents support international customers.
Support Board helps your live agents manage customer support interactions.
Support Board connects customers with smart chatbots for immediate assistance—and hands control over to live agents when problems escalate.
The platform is also loaded with more than 45 readymade templates, which your chatbot can use to quickly reply to general questions.
You’re also able to program new questions and answers to train your bot, allowing it to help customers with more advanced queries.
And just like a live agent, your chatbot can send attachments, media, rich messages, and surveys to deliver more information to customers.
Live agents can access rich messages to create more engaging surveys that onboard new customers in no time.
Plus, you can evaluate support scripts and team performance using reports that collect customer feedback after a live chat experience.
Support Board lets you set up omnichannel support to send and reply to direct messages, text messages, emails, and support tickets.
The tool can also reply to messages sent from WhatsApp, Messenger, Telegram, and Slack for added flexibility.
Your chatbot can even search for answers on Google and autocorrect misspelled text to decrease your agents’ workload.
With Support Board, you can manage customer conversations across channels and leverage automated chatbots for a seamless customer service experience.
Get lifetime access to Support Board today!
Highlights
- Build and launch conversational chatbots across channels like WhatsApp, SMS, and email
- Alternative to: Intercom
- Convert more customers with live chat, pop-up messages, and automations
- Best for: SMBs, freelancers, and agencies that want conversational chatbots to beef up customer support
- Related categories: Lead Generation, Marketing, Support
Features
eatures included in all plans
- Bot training
- Multilingual
- Automations and triggers
- Artificial intelligence
- Analytics
- Unlimited sites
Pricing
This deal provides lifetime access for $69
