What is AlphaCX ?
AlphaCX is used customer experience platform that turns complaints into happiness. Gives insight on customers increasing revenue for businesses.
Introduction
AlphaX is now live on the Avalanche network so in order to use it you have to first connect your crypto wallet (Metamask, Wallet Connect, and Wallet Link) and bridge your assets to the Avalanche network.
Highlights
- Engage with customers from any channel in one inbox powered by built-in automations and integrations
- Alternative to: Zendesk, Freshdesk, and Salesforce
- Create your own knowledge base for customers and generate custom reports to track analytics
- Best for: Customer support teams and ecommerce businesses wanting to expand their customer support without increasing workload
Features
- Unlimited clients
- Unlimited WhatsApp messaging (powered by Twilio)
- Unlimited Facebook Messenger
- Unlimited Instagram messaging
- Unlimited email-to-ticket
- Unlimited contacts
- Knowledge base
- Ratings and feedback
- SLA automation
- Automatic ticket distribution
- Report export
- API integration
- Team structure management
Benefits
Save time delivering quality customer support with automated SLAs and ticket settings.
AlphaCX lets you create your own knowledge base to answer customer queries and reduce workload for your support team.
You can easily publish articles with helpful info on your products or services, as well as cover essential FAQs.
This resource can help customers resolve loads of smaller issues, which frees up your team to focus on more complicated tickets.
Pricing
This deal provides lifetime access 3 agent seats For $59 Only
