The best customer relationship management (CRM) software helps you provide better service and captures valuable insight about what your clients really want.
Good CRM software can do a lot more than that, the idea is simple: you are positioning your employees to deliver a five-star experience, every time.
There are a boatload of CRM software options to choose from. To sort things out, I reviewed the best CRM software available and put together a brief buyer’s guide to help you make an informed final decision.
Plutio Starting at $79
Plutio allows you to manage your business from A to Z on one intuitive, centralized, and deeply customizable platform.
Highlights
- Run your entire business from one centralized and deeply customizable platform
- Alternative to: Basecamp, Asana, Trello, and Dubsado
- Stay on top of your accounting with winning proposals, invoices, and billable timesheets
- Best for: Freelancers, small teams, and project managers looking for an all-in-one solution to manage their business
Brilliant Directories – Starting at $89
Brilliant Directories is a complete turnkey platform—software and service—for launching membership websites, managing members, selling subscriptions, publishing content, and more.
Highlights
- Attract and engage your members with a fully managed and hosted solution that looks great on every device
- Alternative to: MemberPress and Business Directory Plugin
- Maximize revenue with powerful options to sell subscriptions, leads, digital products, event tickets, and more
- Best for: Website owners looking to easily sign up members, manage community content, and create searchable member listings
Bloo – Starting at $49
Project management that cuts through the noise with boards, calendars, chats, and more.
Highlights
- Access boards, to-dos, tags, assignees, files, and more in a single platform
- Alternative to: ClickUp
- Keep everyone up to date with project and individual calendars, plus view tasks and progress in real-time
- Best for: Project managers, team leads, and startups looking for a better way to organize their projects and boost productivity
Agiled – Starting at $69
Agiled is an all-in-one, white-label ready business management platform for managing clients, leads, finance, projects, tasks, employees, and more.
Highlights
- Manage contracts, sales pipelines, proposals, contacts, projects, finances, and teams all in one place
- Alternative to: Dubsado, Honeybook, and Hello Bonsai
- Create invoices and estimates while tracking expenses and accepting online payments from one dashboard
- Best for: Tool-overloaded businesses looking to save time and money managing all their tasks from one central platform
Deskera – Starting at $149 per year
An award-winning unified platform for your invoicing, accounting, payroll, HR, and CRM.
Highlights
- Manage accounting, inventory, invoicing, payroll, sales, and HR all-in-one from desktop and mobile
- Alternative to: Zoho, Quickbooks, Xero, and Zendesk
- Run email campaigns, customize a sales pipeline, set up a helpdesk, and use a built-in CRM for great customer interactions
- Best for: Bookkeepers, sales teams, and marketers looking to simplify and automate business processes from a single platform
Gigrove – Starting at $49
Calm the chaos of e-commerce by growing your small business with effortless online selling.
Highlights
- Sell products and services through a gig page or branded gig store
- Alternative to: Uber Eats, BigCommerce, and Bookafy
- Accept online payments, manage customer relationships, and rent, deliver, or ship products and services
- Best for: Small businesses looking for an easy way to grow their services online with customizable e-commerce tools